Frequently Asked Questions

Welcome to the DMV E Bikes FAQ page. We specialize in high-performance, customizable electric bikes built to your needs and ready to grow with you. Below are the most common questions we receive — if you don’t see your question here, feel free to contact us directly.

🔧 Customization & Build Options

Can I use my own bike frame for a custom build?
Yes! We offer full conversion services for your existing frame. Just send us photos and specs, and we’ll let you know what’s compatible.

What parts of the bike can I customize?
You can customize nearly everything — including the motor, battery, brakes, frame, display, lighting, and even solar charging or heated seats.

Can I start with a basic build and upgrade later?
Absolutely. Our bikes are designed to be upgradeable. Build to your budget today and add more performance or features over time.

Do you offer smart features or solar charging?
Yes, DMV E Bikes is known for innovative upgrades like solar charging, voice-activated systems, and smart safety tech.

Can I choose throttle-only, pedal assist, or both?
Yes, you can choose the riding mode that works best for you. We offer setups with throttle only, pedal assist, or both.

⚙️ Technical Questions

What motor sizes are available, and how do they perform?
We offer 750W and 1000W mid-drive motors. The 750W is efficient for daily riding, while the 1000W offers serious torque and top-end power.

What’s the riding range with your battery options?
Range varies based on terrain, rider weight, and assist level. Typical ranges are 20–60 miles, with some configurations exceeding 70+ miles.

How fast can these bikes go, and are they street legal?
Most builds can reach 20–28 mph. We'll help you choose a legal setup based on your state’s e-bike regulations.

Is my current bike strong enough for an electric conversion?
If your frame is structurally sound, it likely is. We'll assess compatibility during your consultation.

Do you offer displays with USB charging and advanced readouts?
Yes — our builds can include premium displays with USB ports, speed tracking, power metrics, and more.

🛠️ Installation & Compatibility

How long does a custom build or conversion take?
Most builds take 2–3 weeks, depending on part availability and complexity.

What’s included in the base conversion package?
Our standard package includes motor installation, battery setup, throttle and/or pedal assist integration, and wiring cleanup.

Can I install the conversion kit myself?
If you're handy with bikes and electronics, yes — but most customers prefer our professional installation for reliability and safety.

How do I know which parts are compatible with my bike?
We’ll walk you through the process. Share photos or bring your bike by for a free compatibility check.

💰 Pricing & Payment

How much does a custom e-bike typically cost?
Custom builds start around $1,250 and vary based on components. You control the total by selecting only the features you need.

Do you offer financing or payment plans?
Yes — we offer flexible payment options. Contact us for details.

Are there any hidden fees or labor charges?
No hidden fees. We provide transparent quotes that include all labor and parts.

Is a deposit required?
Yes, a small deposit is required to begin your custom build. The rest is due at delivery or completion.

📦 Warranty, Returns & Support

Do you offer a warranty?
Yes — our bikes come with an 18-month warranty covering the motor, battery, and electronics.

What happens if something breaks?
We stand by our work. If a part fails under warranty, we’ll repair or replace it. Normal wear items can be serviced at a discounted rate.

Can I return or exchange a bike?
If your bike has fewer than 20 miles and isn’t what you expected, you can return it for a full refund.

Do you provide service after the sale?
Yes — we offer ongoing service, maintenance, and upgrades for all DMV E Bikes customers.

Do you ship or only serve local customers?
While we proudly serve the DC, Maryland, and Virginia area, shipping options are available for select builds. Contact us for availability.

💬 Still Have Questions?

Call us at 202-519-5707, email us at info@dmv-ebikes.com, or visit our Facebook page to message us directly.